AVP, Technical Lead Railroad and Excess Casualty

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.

We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

The work pattern for the job is Hybrid 

The minimum and maximum salaries for this job role are below:

Minimum Salary -  124,800.00 

Maximum Salary -  156,000.00 

The Role:

We are seeking top talent for a Technical Lead (AVP) that will have a highly visable role in presenting large losses and speaking to Senior Levels.  The ideal candidate witll have expereince with Railroad and Excess claims. You would have the opportunity to see your impact and be part of a growing team!  Are you ready to take your next step and join Aspen and showcase your skills?  

As a Technical Lead (AVP), this individual will be a "go-to" source for help and support because of their deep knowledge and expertiseThis position will ensure high-quality claim handling in the US Casualty Claims Unit. Files handled by this unit include long-tail bodily injury and property damage exposures, claims arising under Primary/Excess CGL policies, as well as Railroad & Programs claims. In addition to handling claims, this position will be a technical resource for the unit, managers and underwriters.

Role Specifics/Attributes:

As a more experienced team member, this individual will be capable of driving continual improvement and impacting the way that things get done. Because of the influence this position can have on the group, whether direct or indirect, we will be able to deliver powerful outcomes for our insureds and the Company.

Key Accountabilities:

• Claims Management & Reporting: Investigate, evaluate, and resolve new and existing high-profile complex claims, including Railroad, Excess & Primary Casualty Claims, Mass Casualty Claims, Product Liability Exposures, FELA and other railroad-related losses, Public Nuisance Litigation Claims, Large Class Action Claims, and Infectious Disease and Bodily Injury Exposure. Deliver timely reports and lead data analysis to improve performance.
• Liaison & Collaboration: Act as the key liaison with various departments, foster relationships with brokers, third parties, and customers, and champion internal collaboration.
• Regulatory & Strategy Support: Ensure regulatory compliance, support the group claims strategy, and implement necessary changes.
• Technical Support & Process Improvement: Provide expert technical support, investigate and resolve issues, and develop process improvements.
• Market Engagement & Service Standards: Engage with the market to promote the Aspen brand, support service standards, and maintain stakeholder relationships.
• Knowledge Maintenance & KPI Support: Maintain knowledge of the claims portfolio, ensure system updates, produce analytical claims information, and support KPI production.

Skills & Experience:

• 10 plus years and deep experience and a proven track record of working in a Claims environment within a specialized/complex Claims area
• Experience with RailRoad and Excess Claims is required.
• Recognised qualification(s) and/or good practical knowledge of the insurance regulatory framework
• Strong commercial experience of the general insurance industry and claims trends to be able to provide expert advice and opinion where required.
• Able to navigate and assimilate complex technical data applications and sources strong investigative skills
• Negotiation skills
• Influencing skills
• Collaboration skills
• Attention to detail with a track record of delivering service excellence via detailed and technical processes
• Strong interpersonal and communication skills.
• Good organisational skills.
• Able to work independently
• Proficient in MS Office applications; Word, Excel and Powerpoint.
• Able to manage conflicting priorities to achieve deadlines.
• Ability to plan effectively and efficiently.
• Ability to collaborate effectively within a team environment.

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate.  We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.