Credit Control Analyst FTC

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.

We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

The Role

To manage and monitor aged debt and premium collections specifically related to delegated authority (Binder) business and Lloyd’s placements. This role ensures accurate reconciliation of written versus paid premium, supports audit and reporting processes, and collaborates with underwriting, operations, and offshore teams to resolve discrepancies and improve cash flow.

The role requires close working partnership with our offshore team – Genpact based in India and being responsible for the training and support of this team and being the escalation for unresolved issues.

Ability to improved processes and analyse data to identify and resolve root cause issues will be critical to this position alongside routine credit control activities.

 Our Aspen Values are expected to be reflected in the delivery and performance of every role.

Key Accountabilities

• Contributes to, monitors and advises on the plan developments and changes in order to ensure relevancy, compliance and optimal delivery
• Determines own work priorities and activities in line with agreed plans to ensure the achievement of the function’s objectives
• Comply with all legal and regulatory requirements to ensure obligations are met
• Contribute to the review and refinement of process, procedures, and systems to continuously improve the efficiency of accounting support and administration activities
• Reconcile cash received against written bordereaux (BDX) at OCC level and identify mismatches
• Support the Lloyd’s aged debt reporting process, including enhancements to reporting tools and data structure
• Liaise with brokers and underwriters to resolve aged balances, especially those over 90 days
• Participate in monthly underwriter meetings to review and escalate overdue items
• Suggest improvements to debt collection process

Knowledge, Skills, & Experience

• Good knowledge of relevant processes that relate to credit control
• Thorough understanding of best practice accounting and regional accounting standards
• Excellent knowledge of relevant accounting software and tools (Subscribe+. CODA, Power BI)
• Highly proficient in MS systems such as Excel
• Good analytical skills
• A high level of numeracy and literacy
• Attention to detail
• Effective time management skills with the ability to manage priorities to meet strict deadlines
• Strong interpersonal and communication skills
• Teamwork – able to collaborate and work flexibly with others
• Ability to work independently and autonomously with minimal supervision
• Problem solving skills
• Significant experience in all aspects of tasks undertaken by credit control
• Lean / Six Sigma experience desirable

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate.  We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.