Culture Partner

Role Level C , Role Classification VP Department Communication & Public Relations 

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.

We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

The Role

Aspen’s collaborative, transparent and accountable culture has played a key role in reestablishing the firm as a top quartile re(insurer). The Culture Partner is responsible for enhancing this further through the management, execution and reporting of strategic initiatives that are focused on Aspen’s culture, values, employee engagement and inclusion activities.

The Culture Partner role will support the development and embedding of a positive, engaging, inclusive and high performing culture at Aspen, underpinned by our values and supporting our business strategy and ongoing success.

This role will work in close collaboration with a range of other internal and external stakeholders to deliver successful outcomes.  Internally, this will include functions including Communications, HR, and Legal; employee-led groups (including Inclusion Networks and CSR Committees); governance and leadership groups (including Aspen’s Inclusion Board; UK and Group Executive Committees); and external groups including regulators and others (including Lloyd’s).  However, in order to deliver effectively the post holder will build strong relationships with colleagues at every level across the business.

Key activities include:

• Executing Aspen’s culture strategy and plan under the oversight of Aspen’s Inclusion Board
• Delivering an all-employee engagement survey every 12-18 months in collaboration with a specialist engagement software supplier.  Identifying and reporting on relevant insights and working closely with business leaders and teams to drive through the resulting outputs, action plans and strategic programmes that generate year-on-year improvement.
• Supporting and championing Aspen’s Inclusion Networks
• Managing all inclusion and culture related reporting including to Lloyd’s and other external bodies as appropriate
• Preparing reports and board papers for Aspen’s Inclusion Board, Executive Committee and Boards
• Being Aspen’s subject matter expert in inclusion, providing guidance on best practice while role modelling Aspen’s values and behaviours that define the culture we want to have at Aspen.
• Working in collaboration with the Communications team to devise and execute an employee communications plan that drives greater engagement and inclusion.
• Working in collaboration with other functions, develop and drive activities to support and maintain Aspen’s values-driven culture
• Support/lead on the ongoing development and roll out of Aspen’s internal and external Employee Value Proposition

Our Aspen Values are expected to be reflected in the delivery and performance of every role.

Key Accountabilities

• Provide expert coaching and consulting to drive measurable results in culture, engagement, and inclusion
• Partner with segment heads, function heads, and HR colleagues to integrate culture into business practices and support a compelling Employee Value Proposition
• Collaborate with HR and Marketing to enhance Aspen's reputation as an employer of choice and strengthen external brand and talent attraction
• Execute employee engagement surveys, manage culture-driven initiatives, and ensure alignment between Aspen's culture and business strategies to drive business performance and employee engagement
• Define, report, and monitor inclusion metrics to ensure sustained progress and leadership accountability
• Ensure employee engagement, culture, and inclusion are embedded in Aspen's policies and procedures
• Provide best practice guidance on inclusion, culture, and engagement practices, including regulatory and legislative reporting
• Manage day-to-day devolved budgets
• As a senior technical expert, provide advice and guidance to colleagues, make decisions, and promote understanding of functional needs and standards
• Develop strong relationships with internal and external stakeholders to align activities with business strategy and support Aspen's Inclusion Networks
• Network with colleagues across the organization to share best practices and drive relevant activities, while engaging with external peers to enhance personal contribution to functional and organizational performance
• Represent the function by providing support and technical input to project teams and other areas of Aspen, ensuring solutions consider functional needs
• Apply technical expertise and make decisions within authority limits to support business objectives, manage information production to meet external obligations, and provide support to the functional leadership team
• Initiate, investigate, and respond to complaints and queries in line with regulatory requirements, assist in future business planning to respond to risks and opportunities, and continually develop subject matter expertise and technical knowledge

Knowledge, Skills, & Experience

• Post-qualification work experience in a functional environment providing specialised / complex support to an international business
• Experience resolving complex queries
• Possess established customer/supplier/regulatory relationships that are relevant to role
• Possesses deep understanding of employee engagement, culture, and inclusion best practices
• Holds technical expertise and knowledge of legal and regulatory requirements, including FCA/Lloyd’s regulation
• Experience providing thought leadership in culture, inclusion, and engagement, and navigates the complexities of an international business with diverse internal and external demands
• Strong interpersonal, stakeholder management, and communication skills at every level, with effective negotiation and influencing abilities
• Experience identifying practical deliverables to drive strategic outcomes, managing budgets and plans, and balancing long-term views with immediate realities
• Proficient in using relevant technology applications and systems, with attention to detail and the ability to navigate detailed reports and summarize key information
• Innovative in developing new ideas, capable of independently investigating and tracing data issues, and managing projects and conflicting priorities
• Strong organizational and planning skills, numerate with analytical, problem-solving, and decision-making abilities
• Effective collaborator within a team environment across the group

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate.  We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.