Resource Manager

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.

We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

The role:

Aspen’s enterprise portfolio management office (epmo) is responsible for the successful delivery of the change portfolio by assuring we have the capability and capacity to deliver as well as the right information to ensure projects are ready to initiate and if not, when they can be prioritised.

To support this, we are creating a new ‘resource manager role’ working into the Head of Change. This is a Resource Manager + role as we want to leverage the skills and expertise to support demand forecasting for our IT resources (environments/IT readiness etc.) to support cutover and service transition.

The role holder will have responsibility across the following areas:

Collating, tracking project demand across all key project ‘trades’

              Project Managers

              Business Analysts

              Architects

              Finance and other business teams

Managing fulfilment of project roles, working with existing resources or facilitating recruitment of contract resources

Working with line and function managers to support demand forecasting (including pipeline as well as approved projects) and managing any prioritisation or escalations for project resources

Reporting on utilisation and unmet demand

Reporting on actuals vs. forecast, timesheet compliance

Supporting projects to identify and manage demand and allocations of business SMEs to projects

Supporting the contract management process (onboarding, renewals)

Key deliverables

Define and embed the resourcing process and escalation path

Establish strong relationships with project managers, project sponsors and resource ‘owners’ to ensure smooth management of demand and resource allocation

Review and refine the process for managing contract resources (onboarding, renewals)

Agree and embed timesheet management process and governance including a review of tooling

The successful candidate must have:

Proven experience as a resource manager, ideally in a change team or consultancy environment

Proficiency in project management tools and software.

Strong leadership and team management abilities.

Excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced, dynamic environment.

Strong excel skills, ideally experience with PowerBI or other MI tools.

Nice to have:

Experience with resource management applications e.g Clarity

Insurance knowledge

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate.  We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.